Think about that moment when you call your spouse or a friend and you hear them say, “hello.” In just that one word you can usually tell how the conversation is going to go simply by the tone of their voice.
That’s because our voice is a mirror of our mind-set and emotions, and changes in brain activity and emotional states tend to manifest faster in our voices than anywhere else in the body. When we speak, our conversations focus on the “what” and the “how.” The “what” is typically why you’re talking in the first place. The “how” is a reflection of how your current attitude and mind-set is. This “how” determines how the information you’re relaying (as well as yourself) are being received by others. Think about when you ask your spouse to take the trash out. It’s likely that the first time you ask, your attitude is much lighter than the third time you have to nudge them. That’s why with Sharecare’s new voice analysis app, looking at the results of your voice analysis is similar to taking an emotional selfie, serving as a checkpoint to how you’re really feeling.
The app works by looking at the same mathematical function we use for the analysis of energy distribution over time, similar to the analysis of light frequencies and colors. This is used to create a visual representation of our voice as it looks for repetitive patterns (called fractal patterns) in it. It’s a bit like studying a stock market graph – you don’t focus so much on the spikes and valleys but instead pay attention to the repeat patterns that tell the story of what’s really going on. These fractal patterns across the spread of frequencies reveal the true emotion of the speaker, rather than pointing out one isolated disturbance. It’s no surprise that this technology has been used to help sales and service professionals around the world improve customer relationships and now, this technology is available for the first time for consumers to use, too.
We’ve been using the Sharecare app recently to get a sense of how the Republican and Democratic candidates are really feeling this debate season. It’s no secret that people trust a confident attitude and tend to share the attitude of a dominant speaker. On the other side of the scale, too much confidence and dominance can come off as insensitive – which can turn people off. Being able to analyze how the politicians speak during these debates and how they discuss the issues has given us a unique opportunity to listen to their hearts and mindsets. It’s an insight on how they respond to stressful challenges, and gives us a chance to learn more about the individual as opposed to their speechwriter or PR person.
Check out the recent Sharecare voice analysis here from the past Republican debate and make sure to check back tomorrow for an analysis of tonight’s debate. Curious how others perceive your own voice? Download the Sharecare app here to find out.